Frequently Asked Questions
Orders
Yes, you can pay for orders made online on the website. You will then be given the option to pick-up the item in-store or have it delivered/shipped.
Customers can only pay in-person when they are buying an item in store. Persons cannot reserve an item online and pay in store at this time.
Once the item is purchased online, the customer will receive a confirmation email stating when the item will be available for pick-up or when it will be scheduled for delivery/shipping.
Orders can be picked up in New Providence at*
Delivery
Packages are delivered within 24 to 72 hours depending on the day and time the order was placed.
Deliveries occur between the hours of* (there are no deliveries on Sundays or Major Holidays) 
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Shipping
Unused items can be returned to the store within 24hours of purchase and the customer can be provided with store credit. Used items can be returned on a case-by-case bases at the discretion of the store manager.
If you’d like to speak to the physician, a virtual consultation can be requested at this link*
If you’d like to become a partnered healthcare provider, please reach out to us! Be sure to include your name, profession, name of your business and two modes of contact*
If you’d like to become a contributor to LAUDE Magazine, please reach out to us! Be sure to include your name, your interests, and two modes of contact*